Purchase Terms

The Evolve Agency app and its paid subscriptions are provided by Sadja Al Khazraji, Skatbogatan 15, 212 32 Malmö, Sweden. You can reach us at info@evolveagency.online.

To buy a subscription you must be at least 18 years old, have an Evolve Agency account, and be an active creator affiliated with Evolve Agency. Subscriptions are personal and may not be transferred or shared.

We currently offer one auto-renewing subscription, Evolve Premium, which gives you additional statistics, ongoing insight into bonuses, reduced bonus requirements, the possibility of extra bonuses, and display of your own ranking and milestones.

Evolve Premium is available with a monthly, quarterly or annual billing period. The features included may change over time; we will not materially reduce what an active subscription includes without notifying you first.

Prices are shown in the app before you confirm your purchase, in your local currency and including VAT where applicable.

Purchases are processed by Apple's App Store or Google Play, depending on the device you use. The relevant store handles the payment, is the seller of record for the transaction, and applies its own terms to the payment. We never receive or store your payment card details.

Your subscription renews automatically for the same billing period until you cancel. Payment is charged to your App Store or Google Play account at confirmation of purchase, and again at each renewal.

Renewal is charged within 24 hours before the end of the current period. To avoid being charged for the next period, cancel at least 24 hours before the current period ends.

You can cancel at any time:

• iOS: Settings → your name → Subscriptions, or in the App Store app.
• Android: Google Play → Payments and subscriptions → Subscriptions.

Cancelling stops future renewals. Your subscription remains active — and you keep access — until the end of the period you have already paid for. We do not provide partial refunds for the remainder of a period, except where required by law.

Right of withdrawal. Under the Swedish Distance Contracts Act (distansavtalslagen) you normally have 14 days to withdraw from a distance purchase. Because a subscription gives you immediate access to digital content and services, you expressly request that we begin performance immediately and acknowledge that your right of withdrawal lapses once performance has begun. You confirm this when you complete the purchase.

Refunds. Because Apple and Google process the payment, refunds are requested from and decided by them, under their respective policies:

• Apple: reportaproblem.apple.com
• Google: support.google.com/googleplay

If you believe you have been charged incorrectly, contact us at info@evolveagency.online and we will help you raise it with the relevant store.

Premium gives you access to features and information. Bonus amounts, rankings and requirements shown in the app depend on your own performance and on TikTok's programmes and policies, which we do not control. Figures shown are estimates and are not a guarantee of any particular payout, and a Premium subscription does not by itself entitle you to a bonus.

We may change subscription prices. If a price increase affects your existing subscription you will be notified in advance through the app store as required by Apple's and Google's rules, and the new price applies only from the next renewal. You can cancel before then if you do not accept the new price.

We may suspend or terminate your subscription if you breach these Purchase Terms or our Terms of Use, or if your affiliation with Evolve Agency ends. If we terminate your subscription without cause, we will help you obtain a refund for the unused part of the current period.

We are liable for damage caused by our own negligence in accordance with Swedish law. We are not liable for TikTok's decisions, for changes to TikTok's programmes or policies, or for loss of income, followers or opportunities. Nothing in these terms limits rights you have as a consumer under mandatory Swedish law.

We may update these Purchase Terms. Material changes will be announced on our website or by email, and will not apply retroactively to a period you have already paid for.

Swedish law applies. If we cannot resolve a dispute together you may contact the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN, arn.se) or bring the dispute before a Swedish court. As a consumer you may also use the EU Online Dispute Resolution platform.

Sadja Al Khazraji
Skatbogatan 15, 212 32 Malmö
info@evolveagency.online